At Safol Kimya, we care about the security of your personal data. This notice has been prepared under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, to explain for what purposes and how we process personal data obtained through our website, quote and contact forms and other channels. In the event of any discrepancy, the Turkish version prevails.
01Data controller
Under the KVKK, the data controller is Safol Kimya, located at Kurtköy Mah. Ankara Cad. No:289/21 Pendik / Istanbul (the "Company"). You can reach us at info@safol.com.tr.
02Personal data processed
IdentityName and surname; Turkish ID number where required for invoicing.
ContactEmail address, phone number, delivery and billing address.
Customer transactionsQuote requests, order, invoice and payment records; content of requests and complaints.
Professional informationCompany name, title, tax office and tax number.
Transaction securityIP address, browser information, site usage and log records.
03Purposes of processing
- Evaluating your quote requests and responding to you,
- Receiving, preparing, delivering and invoicing orders,
- Carrying out wholesale and private label manufacturing processes, and concluding and performing contracts,
- Managing returns, cancellations, requests and complaints,
- Fulfilling obligations under accounting, finance and tax legislation,
- Ensuring website security and providing information to authorized bodies as required by law.
04Legal grounds
Your personal data is processed on the legal grounds set out in Article 5(2) of the KVKK, namely that processing is directly related to the conclusion or performance of a contract, necessary for the data controller to fulfil its legal obligations, necessary for the establishment, exercise or protection of a right and necessary for the legitimate interests of the data controller, provided that this does not harm your fundamental rights and freedoms.
05Collection method
Your personal data is collected through the quote and contact forms on our website, email correspondence, phone calls and physically delivered documents, by partly or fully automated means or by non-automated means as part of a data filing system.
06Transfer of personal data
Limited to the purposes above and in accordance with Articles 8 and 9 of the KVKK, your personal data may be transferred to transport and logistics companies for order delivery, to banks for payment and collection, to business partners providing accounting and financial advisory services, to providers of website and email infrastructure and, upon request, to authorized public institutions. Where service providers' servers are located abroad, transfers are based on an adequacy decision, appropriate safeguards (e.g. standard contracts) or one of the occasional transfer cases provided for in Article 9 of the KVKK.
07Retention period
Your personal data is kept for as long as necessary for the purpose for which it is processed and for the statutory retention periods set out in the relevant legislation. At the end of these periods, your data is deleted, destroyed or anonymized.
08Your rights under Article 11 of the KVKK
To learn whether your personal data is processed
To request information if it has been processed
To learn the purpose of processing and whether it is used accordingly
To know the third parties to whom it is transferred in Türkiye or abroad
To request correction if it is incomplete or inaccurate
To request its deletion or destruction under the conditions of Article 7 of the KVKK
To request that corrections, deletions and destructions be notified to third parties to whom it was transferred
To object to an outcome against you resulting from analysis exclusively by automated systems
To claim compensation if you suffer damage due to unlawful processing
09How to apply
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you can send requests regarding your rights in writing, together with information identifying you, to Kurtköy Mah. Ankara Cad. No:289/21 Pendik / Istanbul, Türkiye, or by email from the address registered in our system to info@safol.com.tr. Your application will be concluded free of charge as soon as possible, depending on the nature of the request, and within thirty days at the latest; if the process requires an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.
Last updated: November 2026